Whether you’ve just unwrapped a handcrafted ceramic mug that dazzles or received a digital print that didn’t quite match its listing, your experience on Etsy matters—to both fellow shoppers and the artisans behind every sale. Crafting a thoughtful review not only helps others make smarter buying decisions, it also gives sellers constructive feedback they can use to refine their offerings. Here’s your playbook for leaving reviews on Etsy—and making every word count.
Why Your Review Counts
Etsy’s marketplace thrives on trust. When you share an honest, detailed review, you:
- Guide Prospective Buyers by setting clear expectations around product quality, delivery speed, and seller communication.
- Reward Makers whose craftsmanship shines, helping their shops rise in Etsy’s search results.
- Offer Constructive Feedback to sellers who are constantly fine-tuning their processes, whether it’s improving packaging or clarifying product descriptions.
Four Easy Steps to Post Your Review
If Etsy’s prompts slipped by you—whether in your email or on the site—you can still find your way back and share your thoughts in four clicks:
- Log In & Head to “Purchases”
Sign into Etsy and click your avatar in the top‑right corner. Select “Purchases and Reviews” from the dropdown menu. - Locate the Item
On the purchases page, you’ll see recent orders listed. Unreviewed items appear at the top. Find the one you’d like to review. - Open the Review Editor
Click “Leave a Review” next to that order. A mini editor window pops open, letting you choose a star rating, write your feedback, and even attach up to five photos. - Submit & Celebrate
Hit “Submit Review” when you’re done. Voilà—your feedback is live for the Etsy community to benefit from.
Review Eligibility: What You Need to Know
Before you start typing, make sure you’re eligible to leave feedback:
- You Must Be a Verified Purchaser
Only buyers who completed a transaction on Etsy can review an item. Guest checkouts won’t appear in your account until you merge the purchase with a logged‑in Etsy profile. - No Open Cases Allowed
If you’ve opened a dispute on that order—whether with the seller or Etsy’s support team—you won’t see the “Leave a Review” button until the case is fully resolved. - Mind the 100‑Day Window
From the item’s estimated delivery date, you have 100 days to post your review. After that, your chance to share feedback closes for good.
Tweaking Your Review: Edits Are Easy
Spotted a typo? Forgot to mention the free gift that came with your order? Etsy lets you polish your review as many times as you like—up until the 100‑day deadline or until the seller has responded to your feedback. Here’s how:
- Return to “Purchases and Reviews”
- Find Your Original Review
- Click “Edit Review” under your existing comments.
- Revise & Resubmit—no limits on edits, as long as the review window remains open.
Deleting Reviews: Why It’s Tricky
Unlike editing, deleting a review isn’t in your hands. Etsy reserves that power for its moderation team—and only removes feedback if it breaks site rules (e.g., includes hate speech, personal data, or blatantly false claims). If you’ve posted something you truly regret, you can:
- Update it via the edit function, or
- Contact the seller directly. A polite note can sometimes prompt them to ask Etsy for a policy‑based removal.
Crafting Reviews That Matter: Best Practices
A star‑rating alone rarely paints the full picture. To make your feedback invaluable:
- Be Specific & Balanced
Detail what you loved (e.g., “The wool scarf’s color is even richer in person”) and what could improve (e.g., “Packaging was thin—my glass ornament arrived chipped”). - Offer Context
Mention shipping speed, cost, and any seller communication. Readers want to know if they can rely on timely delivery and helpful customer service. - Use Photos
A snapshot of the scarf draped over your shoulders—or a close‑up of that ceramic mug’s glaze—bridges the gap between description and reality. - Keep Critiques Private When Possible
Minor style preferences (e.g., “I expected more contrast between the print and paper”) might be better discussed in a direct message to the seller—preserving their public rating while still sharing useful feedback.
Final Thoughts
Leaving a review on Etsy is quick, straightforward, and immensely valuable. By sharing your candid experiences—good, bad, or somewhere in between—you empower your fellow shoppers and foster a more transparent, trustworthy marketplace. Next time you unwrap that package, take a moment to let your voice be heard. Your insights could shape the next great Etsy success story.
